I used Avangate for credit card processing of my online sales . All was fine. It was bought by 2 Checkout. All was fine. It was bought by Verifone. Since October 2021 last year my customers cannot download the programs they have paid for. This makes them angry and disgruntled as you may imagine. Since October 2021 I've been sending Verifone error reports:
So Verifone is ignoring all my customers, and me, their customer.
What do I have to do to get them to fix the problem?
You and everyone else facing the issue need to move to another provider - it is the only way companies will listen. If you continue to use them, why should they worry about sorting things?
ReplyDeleteYou are right, I'm looking around now. They still haven't actually sorted out the problem.
Delete